Privacy Policy for INNERVERSE™

Vibrainiac Games (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and safety of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Innerverse application, website, and related services (the “Service”).

Because the Service includes content related to emotional wellness and mental well-being, we apply additional safeguards designed to protect user privacy and prevent misuse of sensitive information.

By using the Service, you agree to this Privacy Policy.

1. Purpose of the Service

INNERVERSE™(“Service”) is an entertainment and supportive wellness experience designed to provide users with interactive, game-based activities, educational content, and guided exercises intended to support general well-being and personal engagement.

The Service is provided for informational, entertainment, and general wellness purposes only. It is not a medical or mental health service and is not intended to provide medical advice, diagnosis, treatment, therapy, counseling, or prescriptions.

The Service does not replace professional healthcare or individualized guidance from a qualified healthcare provider. Users should consult an appropriate healthcare professional regarding any medical or mental health concerns.

2. Information We Collect

We collect information in the following categories.

A. Account Information

When users create an account, we may collect:

Username
Email address
Login credentials
Age range

This information allows us to provide account access and manage the Service.

B. Device and Technical Information

We may automatically collect:

Device type
Operating system
App version
IP address
Device identifiers
Session timestamps

This information helps us maintain performance, security, and functionality.

C. Usage and Gameplay Data

We collect data about how users interact with the Service, such as:

Gameplay progress
Session length
Feature interactions
Achievements or activity completion

This information helps improve the user experience.

D. Voluntary Emotional or Reflection Inputs

Some features may allow users to voluntarily provide reflections or emotional check-ins (for example, mood selections).

This information:

Is optional
Is stored securely
Is used only to provide app functionality and personalization

We do not use this information to diagnose mental health conditions or provide medical services.

3. Sensitive Information Safeguards

Because emotional reflection data may be sensitive, we implement additional protections:

Encryption in transit and at rest
Restricted internal access controls
Data minimization practices
Separation of identifying data from reflection content where possible

We do not sell or share emotional reflection data for advertising purposes.

4. How We Use Information

We use collected information to:

Provide and maintain the Service
Personalize gameplay experiences
Improve features and functionality
Respond to user support requests
Monitor security and prevent fraud
Conduct analytics to improve the Service

We may also use aggregated or anonymized data to improve our products.

5. Crisis Situations

The Service is not designed to respond to emergencies or crisis situations.

If a user is experiencing a mental health emergency, they should contact:

Emergency services in their country
A licensed mental health professional
A crisis support hotline

In the United States, the 988 Suicide & Crisis Lifeline is available.

6. Sharing of Information

We may share information with trusted third-party providers that support our operations, such as:

Cloud hosting providers
Analytics services
Payment processors
Customer support platforms
Third Party Sponsor or Benefit Provider

Third-Party Sponsors and Benefit Providers: If you access Innerverse through a third-party sponsor, employer, school or benefits provider, we may share limited information with that sponsor to verify eligibility, activate your access, administer the partnership, and report engagement metrics as required under our agreement with that sponsor. This may include account status, activation status, subscription tier, and aggregated or de-identified usage data. Third-party sponsors are independent controllers of any information they receive and process such information in accordance with their own privacy policies.

These providers are contractually required to safeguard user data.

We do not sell personal information.

7. Children's Privacy

If you are under 13 years old (or the minimum age required in your jurisdiction), you may not use the Service unless explicitly permitted under applicable child data protection laws and with verified parental consent.

8. User Rights

Depending on your location, you may have rights to:

Access personal data
Correct inaccurate data
Request deletion of your data
Request a copy of your information
Restrict certain processing activities

Requests may be submitted using the contact information below.

9. Data Retention

We retain information only as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements

Users may request deletion of their accounts at any time.

10. Security

We implement reasonable technical and organizational measures designed to protect personal information.

However, no system can guarantee complete security.

11. No Medical or Clinical Advice

IMPORTANT DISCLAIMER:

INNERVERSE™ is not a doctor, therapist, or other licensed healthcare professional, and it is not a substitute for professional medical or mental health care.

INNERVERSE™ is designed as an entertainment and supportive wellness experience. It may include educational content, game-based activities, and guided exercises intended to support general well-being. These features are not intended to diagnose, treat, cure, or prevent any medical or mental health condition, and they should not be considered medical advice, therapy, counseling, or a prescription for treatment.

Your use of this app does not create a doctor-patient, therapist-client, or other healthcare provider relationship between you and the app or its creators.

Individual experiences and results may vary. Information, exercises, or activities provided through the app may not be appropriate for everyone and should not be used as a substitute for individualized advice from a qualified healthcare professional.

By using this app, you acknowledge that it is intended for entertainment and general wellness support and is not a replacement for professional healthcare.

The Service does NOT provide:

Medical advice
Mental health diagnosis
Therapy
Clinical treatment
Crisis intervention

The Service is not a substitute for professional medical or mental health care. Always seek advice from a qualified healthcare provider regarding any mental health or medical condition.

If you have concerns about your physical or mental health, symptoms, or well-being, please consult a qualified doctor, therapist, counselor, or other licensed healthcare professional.

If you believe you are experiencing a medical or mental health emergency or may be at risk of harming yourself or someone else, stop using the app and seek immediate assistance from appropriate emergency or crisis services.

12. International Users

If you access the Service from outside the country where our servers are located, your information may be transferred across borders.

We take steps to ensure appropriate safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Users will be notified of material changes through the Service or through other reasonable means.

14. Contact Information

If you have questions about this Privacy Policy or your data rights, contact:

Vibrainiac Games
225 N. French Avenue, Suite C
Sanford, FL 32771
info@vibrainiac.com | [Support Contact]